name and background<
ul style="list-style-type: disc" type="disc">Full name: Jordan Loan Guarantee Corporation (JLGC)
founded: May 17, 1994
headquarters location: Amman, Jordan, the exact address is not disclosed, but as a Jordanian financial center, it is presumed to be located in Amman.
Shareholder Background: JLGC is a public joint-stock company with shareholders including government and private investors, and the specific shareholding structure is not disclosed. JLGC is listed on the Amman Stock Exchange under the symbol 363, and its capital increased to 29,080,310 Jordanian dinars (JD 29,080,310) in 2016, indicating its market-oriented operations.
service scope
JLGC mainly serves the whole of Jordan, covering major cities such as Amman, Irbid, and Zarqa. Cross-border transactions are supported through cooperation with international banks and financial institutions, but there are no overseas branches.
services and products
JLGC provides two main services, Focus on SME and exporter support:
Export Credit Insurance: Provides credit insurance to exporters to protect them from commercial risks (e.g. non-payment by buyers) and non-commercial risks (e.g. political risks) to encourage Jordanian businesses to export. In 2024, JLGC provided a guarantee of 257 million Jordanian dinars to support SME projects.
JLGC's mission is to strengthen the financing capacity of Jordan's private business sector, create jobs, reduce poverty rates, and support the diversification of Jordan's economy through these services.
> loan guarantees: Providing loan guarantees to small and medium-sized enterprises to help them obtain financing from banks and reduce their credit risk. In 2014, the value of the guarantee portfolio amounted to JOD 64.6 million, covering 3,599 credit lines, and in 2016 the capital was increased to increase the credit limit and new guarantee instruments were developed.
regulatory and compliance
The JLGC is not directly regulated by the CBJ, but because the CBJ is a major shareholder, has representation on the board of directors, and the two parties have in-depth cooperation on a number of financial projects, the CBJ has significant influence on the operation of the JLGC. As a result, the JLGC is somewhat under the indirect supervision of the CBJ.
JLGC strictly implements anti-money laundering (AML) and counter-terrorism financing (CFT) regulations, is subject to regular regulatory reviews, and its risk management system is in line with international standards.
financial health
based on 2024 financial data, JLGC's financial health is good:
total revenue: 49.1 million dinars
profit before taxes: 2.3 million dinars
< span style="font-size: inherit"> total shareholders' equity: 43 million dinars< span style="font-size: inherit"> total assets: 768 million dinars revenue growth: 6% increase compared to 2023, demonstrating solid operational performance. The 2024 non-profit distribution proposal, with a focus on strengthening the capital base, reflects the prudence of its financial strategy.
digital service experience<
span style="font-size: inherit">JLGC provides digital services, including mobile apps and online banking, for customers to manage accounts, make transfers, pay bills and invest transactions.
core features: support fingerprint login, real-time transfers, bill management and investment tool integration, specific features are not disclosed.
technological innovation: In response to the reform of open banking, support API data sharing, and cooperate with GIZ to launch an "electronic connection platform" in February 2025 to improve digital service capabilities.
> APP and online banking: JLGC's mobile app and online banking ratings are not disclosed, but the official website (www.jlgc.com) offers a user-friendly interface in Arabic and English, with a https://wlg.jlgc.com:7005/jlgc/faces/LoginPage landing page and may be geared towards corporate customers.
customer service
JLGC by phone, Customer support is available via email and live chat for corporate customers and financial institutions:
email: Submit an inquiry via info@jlgc.com (mailto:info@jlgc.com).
Live chat live chat may be available on the official website, but the details are not specified.
physical services: no traditional branches, customers receive face-to-face support through partner banks.
> Phone: The customer hotline is not public, it is recommended to contact through the official website.
security measures<
span style="font-size: inherit">JLGC adopts a multi-layered security mechanism to ensure transaction and data security:
network security: SSL encryption and multi-factor authentication are used, and the official website and login page adopt security protocols.
Anti-Money Laundering & Anti-Fraud: Comply with the Central Bank of Jordan's AML/CFT requirements, monitor suspicious transactions, and conduct regular risk assessments.
transaction security: Large guarantee and insurance transactions may require additional verification, and the details are not disclosed.
featured services and differentiations
JLGC is known for its unique positioning and contribution to the Jordanian financial market:
SME support: Helping SMEs obtain financing through loan guarantees, In 2014, 3,599 credit projects were covered, and 257 million Jordanian dinars were guaranteed in 2024 to support employment and economic growth.
export credit insurance: protects exporters from non-payment risks, encourages Jordanian enterprises to export, and enhances international competitiveness.
Social Responsibility: Partnering with GIZ and USAID to support sustainable development and financial inclusion with the launch of an e-connectivity platform in February 2025 to improve financing for SMEs.
International cooperation: Cooperate with institutions such as the European Bank for Reconstruction and Development (EBRD) and the International Finance Corporation (IFC) to obtain credit line support and enhance market trust.
summary
Jordan Loan Guarantee Corporation (JLGC) is a public joint-stock company established in 1994 to support small and medium-sized enterprises and exporters in Jordan through loan guarantees and credit insurance. It is listed on the Amman Stock Exchange and is regulated by the Central Bank of Jordan, with financial figures for 2024 showing total revenue of 49.1 million Jordanian dinars, pre-tax profit of 2.3 million, assets of 768 million, revenue growth of 6%, and good financial health. JLGC's digital services include mobile apps and online banking, which support real-time money transfers and bill management, but details are limited. Customer support is provided via phone, mail, and live chat, and security measures include SSL encryption and multi-factor authentication. It is characterized by the promotion of economic growth and employment opportunities in Jordan, with special support for SMEs and exporters, and is an important player in the Jordanian financial market.
